Protecting your privacy is of utmost importance to us. This Privacy Policy underscores our dedication to safeguarding your personal information and provides transparency on how we collect, utilize, and protect your data.
Collection of Information
Personal Information: When using our platform, we may collect personal data such as your name, email address, phone number, and payment details. This information is essential for processing bookings, facilitating transactions, and tailoring customer support to your needs.
Usage Data: Additionally, we gather non-personal information about your interactions with our website, including your IP address, browser type, and visited pages. This data helps us analyze user behavior, track trends, and enhance the functionality and performance of our platform.
Cookies: Like many websites, we use cookies and similar technologies to enhance your browsing experience and personalize your interactions with our site. Cookies allow us to remember your preferences, customize content, and provide targeted advertising based on your interests.
Use of Information
Service Provision: Your personal data is used to fulfil bookings, securely process payments, and provide seamless customer experiences. By comprehending your preferences and previous interactions, we can adapt our services to meet your specific needs.
Marketing (with consent): With your consent, we may use your contact information to send promotional offers, newsletters, and updates about our latest deals and services. You have the option to opt out of receiving marketing communications at any time.
Analytics: We analyze usage data and cookies to gain insights into user behaviour, examine the effectiveness of our marketing campaigns, and enhance the overall user experience on our platform. This data enables us to identify areas for improvement and optimize our services accordingly.
Data Sharing
To deliver our services effectively, we may share your information with trusted third-party service providers, such as payment processors, booking platforms, and analytics partners. These partners are contractually obligated to maintain strict confidentiality and may only use your data for the purposes outlined in our agreements.
We may disclose your information when required by law or in response to legal requests, court orders, or other legal processes. Additionally, we may share your data to protect our rights, property, or safety, as well as that of our users or others.
Data Security
We employ robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security protocols include encryption, firewalls, and regular security audits to uphold the integrity and confidentiality of your data.